My parents are currently building in Cooley Station and once they put their earnest deposit down in January, the customer service ceased. They were told in January to expect their home to be completed in July/August. They didn't break ground until the first week of April! There are many days where their home sits not worked on. Then there was the design center appointment, they had upgraded carpet choices displayed but they went through 5 different samples prior to finding one that was available. The communication with the builder is nonexistent and the neighboring communities are going up a lot quicker. They are now being given a home delivery date of Sept 26. This is ridiculous that it would take almost 10 months to build a home! Fulton is supposed to be one of the best builders in the East Valley or at least they were a few years ago. I guess customer satisfaction doesn't matter to them anymore.