I used to go here every now and then a few years back to get waxing done. I had an 8 am appointment and was 9 min late and they turned me away and told me they were booked and she couldn't squeeze me in. I highly doubt that considering I was only a few minutes late and that it would at least have taken her close to 15 min with me that her next appointment had beat me to mine but I wasn't that upset as last time I went for a waxing I had to come home and pretty much re-pluck all the hair on my lip that Lauren missed. I'm sure you ladies can find a better wax place than this, I know I will(: