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  • I can't say that this place does a bad job with their nails or their pedicures or anything like that, but they have a LOT to learn about customer service and understanding how their own store works. Their website advertises $20 pedicures and a 10% discount for checking in on yelp. My girlfriend and I (already in line at another nail place, mind you) saw this fantastic deal and left our spot to visit this place. We found the place was quite clean and the pedicures we got were just fine, but afterwards, when we tried to pay, all the good experiences we had were undone. The incompetent staff were completely unaware of their own website's existence, saying that our 10% off and the $20 pedicures basically weren't real. Of the people in the store NONE OF THEM were competent enough to even look at their own website and honor their own prices. They simply blamed it on their "new owner" and refused to follow the subject further. When we asked about how to contact this owner, they wouldn't give us a time they'd be in, or even a phone number to reach us at. They were happy to blame their incompetence on someone else, even while ruining the customer's experience. They clearly don't care about the customers for anything more than the dollars in their pockets. If you want to check out a new nail spot, don't look here. The staff don't care about the customers and they don't even know how their own store operates. And despite what their website says, they charge the same prices as everywhere else, except they falsely advertise lower prices to lure you in.
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