Coffee? I wanted dark roast but the person at the counter didn't seem interested in my preference. Maybe he was was out of everything except the reasonably OK medium roast.
Atmosphere? Now I remember why I wasn't planning to come in here again! Middle school kids wander in and play around spending mommy's money. I sort of wish they'd have some way to keep rich little kids out. But then, each one of them spent three times what I spent on their belgian waffles and hot cocoas than I did on my coffee. :(
Finally, problems with atmosphere stem from the horrible music every time I've been here - VA seems to have a policy of featuring that horrible semi-castrato male pop (songs like "Won't You Stay With Me" and "Yellow"). And, yeah, I forgot my headphones. But, a cafe shouldn't make wearing headphones a requirement to avoid bad sound.