My husband and I come here at least a couple times a month, and when friends visit Montreal we always bring them here. The service here is very helpful, quick, and friendly. The broth here is absolutely the best I've had anywhere, it is so aromatic and you can taste hints of star anise. The broth is why we trek out to the West island, and it is worth it every time. They are very friendly and accommodating when my husband asks for less noodles or we ask for any adjustments. The servings are very large and we have never been able to finish even the smallest size pho. Now on to the non-pho items. The beef wrapped in betel leaves is so tasty you will have a very hard time choosing between it and the pho. It is truly amazing. It comes with rice wrappers, lettuce, pickled veggies, herbs and vermicelli and you wrap it all up at the table and dip it into the most delicious lemongrass sauce. It's so addicting! Also I can never finish such a big portion so I wrap up the last two rolls and they pack it up for me with more sauce to take home. All the grilled items are very delicious as well. We have never had anything here that we didn't love. Make sure you order the iced coffee. I hope these guys stay open forever so we can keep going there.