Wait was 45 min. I work in the industry so I know that can be as quick as 20 min. It was. Drink order was taken right away. And then we didn't see our waitress for 25 min. When she did finally come around, she blamed not ringing our food in on the kitchen. Saying they lost the check. Wrong choice. Admit you made a mistake. And more times than not people will understand. Don't blame your kitchen, when I can clearly see them pumping iron. Poor service. Shame on the manager for not taking better care of us. 1.Made us wait additionally to talk to him. You're on my time, not the other way around.
2. Compt 10% for "inconvenience", which in itself is a inconvenience.
You lost a table full of waitresses and ex-wait staff. Poor visit. None of us will be back.