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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I just called today to book a room at one of the cleveland hotels and when I called VIP services she informed me that I couldnt book a room. She said that the hotel has a rating system from 1-9 and I was rated a 7 and I couldnt book a room even if I paid for the room. That is UNBELIEVABLE to me because I am a Diamond member and I have stayed at the Ritz free before and didnt have to pay anything. I wanted her to check and see if I had any offers for a free room, and if not what is the rate for for the 2 nights that I wanted, and she said that I couldnt book a room even if I was paying. That is unheard of, and I will be talking to management about that because that has never happen to me before. I was willing to pay for the 2 nights, but to not be able to get a room period, is very upsetting, and the hotel was not sold out. I hope that this never happen to anyone else. My husband and myself was trying to celebrate our wedding anniversary, very upsetting. When I go to the casino I spend my good hard earned money and to not be able to book a room for a special night for my husband and myself, makes me very angry. I have never had a problem with horseshoe until now, and I wont be coming back nor making reservation.
http://www.openvoc.eu/poi#coolReviews
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