This is the corporate office ..they manage all the independent agents who rent the RV's. If you have a problem with the RV, they give you the run around..we got transfered all over the company and were told to email in order to get a response to our leaking RV. Ultimately they told us we had to deal with our local agent who then told us we had to talk with Corporate.
The company is very friendly and helpful when booking a reservation however if you have any problems with the vehicle, they do not make themselves available to you.
For those traveling with young children, the Large sized RV does not fit a pack n' play as we were told. Unfortunately the seat belts in the RV's are all lap belts making safety an issue when attaching car seats.
** an update - I received an email on Yelp from an ex-employee of this company who validated all my complaints and said that I should be lucky that I only had a water leak. This person had a gas leak and the company didn't help her and she was an employee -- You have been warned! Do not use this company **