This Starbucks is in a Hotel and Office building.. and on King.. it gets busy at rush hours that will be a given. However, great seating options, fairly good consistent customer service, a great little windy stair case.. note that the restrooms are in the downstairs hotel lobby. That is overall a good thing I would say besides the walking distance if you are going to camp out for hours of work.. but I like to walk and they are clean and nice so I am a fan. If I lived closer I would frequent this Starbucks!