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  • I used to really dislike Cheesecake Factory, mostly because it's a chain business and there's a lack of personality. The portion sizes are also ridiculously large and food too unhealthy. I avoided this place for years until the last year when someone really wanted to go here, and I forced myself to go. When I showed up, I was pleasantly surprised by their Skinnylicious menu which has options 590 calories or less. It's a sizable and diverse menu. That immediately won me over. Of course the other large portions/unhealthy options are still there, but I can appreciate the increased sensitivity to a nutrition-conscious customer. Flash forward another few months, Cheesecake Factory started including calorie information on their menu. Another added bonus. I know nutrition in America is heading in this direction but nevertheless, I am still impressed. They offer bread as an appetizer that always arrives at the table warm! Menu options are bountiful and food types vary greatly. Everything usually tastes good. Their cheesecake is AMAZING! But, it's extremely sugary and fatty so beware. Specifically for this location, they always seem to have good customer service, one of their redeeming factors. Their wait staff is extremely helpful, knowledgeable, and professional. They're always quick no matter how busy they are. The hostesses are always nice, despite the chaos of large crowds. There is usually a wait varying from 5-90 minutes during busy hours. I went there today and the wait was maybe 5 minutes. When my name was called, I started walking up but saw someone else walk up to the hostess desk and claim herself as Sylvia. This other person may have heard wrong and something completely innocent happened, but when I finally made my way there and told them I was Sylvia, they apologized profusely for what had happened and seated me immediately. It wasn't their fault this happened, but I still appreciated the way the handled it.
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