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  • The ice cream is great, but the service was not. I came in with two friends and when the guy asked what I would like to order, I asked for the Brownie A La Coldstone. He then begins to peruse the menu as if he doesn't know what It is (but not in a nice way, kind of rudely). He then looked at my two friends , ignored me, and asked "Is anyone getting ice cream?" In a very rude way. He serves my two friends, continues to ignore me, and as an afterthought says to his helper "she wants blah blah..". My friends had already gotten and paid for their ice cream, as well as several others before mine was even started. The rest of the staff were very nice and friendly. I don't know the circumstances, however, It isn't the costumers fault if you don't know what an item is on the menu or if you don't want to make It right now because it's too complicated. I don't know what was going on, but It was unnecessary. To be fair, It was very busy and maybe mine would have taken longer.. but like I said that's not the customers fault. Just wanted to write a review to remind you that service counts. Yes the ice cream is good, but I was embarrassed by the way I was treated and wanted to just walk out right then and there.
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