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| - I had an excellent experience with these guys yesterday. I originally had scheduled to bring my car in on Friday morning for an oil and filter change and radiator/coolant flush. But I thought I had heard the tech I spoke to say Thursday, and accidentally got the days mixed up (I'm guessing they were pretty booked Thursday, which is why they were expecting me to come in Friday). However, they managed to take care of my car anyway on Thursday, and did a full inspection on it as well.
Faysal was the tech I spoke to when I brought it in and picked it up. He was very clear and easy to understand in explaining the work they had done. And the receptionist, Amanda, was very friendly and helpful in detailing the services they performed and costs associated with each. Overall, it's a great shop.
I suppose going somewhere a bit further off the beaten path over on the east side might save a few bucks on labor. But Budd's is worth the sightly higher cost for the convenience of the location being where it is, and the quality of the service you get.
And even in cost, they're very competitively priced. I know my girlfriend took her car to Valvoline up on University recently and paid about the same amount as I did at Budd's. And Valvoline didn't do a full inspection, they had a pool of coolant they drained around the car that we had to carefully step around so we didn't get it on our shoes, and there was even some coolant and water on her driver's side floor mat when we got in the car (and it looked like Budd's even vacuumed out the floor mats in my car!). Also, the tech wasn't very clear in his communications. And although my gf had mentioned she had a coupon from the web, he forgot to ask for it when he rang her up. And then after doing so when we asked about applying the coupon, said he couldn't do it because he already ran her card.
So I guess if you want the best, go with Budd's. If you're in a hurry and want to save a few bucks at the risk of a lower quality of service, one of the other shops in town may work for you.
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