| rev:text
| - I used to love Fuddruckers, but had not visited one in a few years until last evening. Four of us went there for an early dinner about 5pm. The staff members were friendly and smiling. The fix-it yourself produce bar was clean and filled with fresh tomatoes, lettuce, etc.
Ok, that's all the good parts.
The bad parts are that the entire restaurant was dirty! The empty tables were not bussed, cleaned off, or put in order. There was debris (both food and paper) on the tables, chairs, and floor. The place was less than half full of customers. The windows, crane machines, and condiment dispensers were filthy. We had to ask to have the dried food smears on our table cleaned and the busboy simply wiped off the table with most of the stuff landing on the chair seats. We then had to ask him to clean off the chair seats. When he walked back to the kitchen/order area he passed 3 other empty tables that were also dirty and he didn't even look at them. Our onion rings were cold, my 3/4 pound burger had been ordered medium well and it came out medium rare. My wife's crispy chicken salad came out with no chicken and when she pointed this out to the server he, using his bare hands, put 3 cold breaded chicken strips on top.
The condition of this restaurant is clearly a failure of management...pure and simple! I will not go back to this location and will advise others to go elsewhere.
|