Store is clean and prices are always awesome. Lines are ridiculously long in the evenings, so we've just stopped going then. When we take 5 min to get our food and 20 minutes in line, it's a waste of time.
Also, people using the self-checkout are almost slower than the regular cash registers. Apparently no one knows how to work the machines and it takes 10x longer.
One guy even left his cart right in front of us after buying two items. Like right in the line.. left his cart. Good stuff.
Customer service area sucks. They are always grumpy. And forget doing ship-to-store there. We waited 15 minutes while MULTIPLE workers walked by before someone would help us. We also pressed the button 2 times to get someone.
The guy doing my oil-change was slow as molasses. Would literally saunter around, and not tell me what to do. Do I need to drive my car in? Do you need my keys? What different oil choices do I have? Had to ask it all. He just didn't care about being there.
Overall we only shop there for the things we know we can get there cheaper, and only in the mornings.