Pros: Healthy options, yummy hummus, great tea selections and sriracha sauce (ok, not unique to Pita Jungle, but they will bring you the whole bottle if you ask for some). I usually get the mahi mahi, which is very good, but I haven't ever had anything here that I didn't like.
Cons: Or really just "con" is the service. Like other yelpers have said, there is something off about the service. The servers are usually fast and attentive, but I don't think I have ever had one actually smile at me. It's not that they are unfriendly, I guess unaffected would be the word to describe their demeanor. Pretty sure the place could catch on fire and the servers would just shrug.
Overall, the food is tasty and the service is good enough for me to keep going back.