About: http://data.yelp.com/Review/id/ZdT1sN61dcRMeOJiR6XfaA

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About: http://data.yelp.com/Review/id/ZdT1sN61dcRMeOJiR6XfaA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-23 00:00:00 (xsd:dateTime)
itemReviewed	Thunderbird Endoscopy Center
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	never saw the MD, so I can't comment on the clinical side of the office. The administrative side really needs a review centered on patient care. My husband had a 7:30 AM appt and was told there is a 40 minute delay...not great since he can't eat or drink 12 hours prior to procedure, but we understand. After 60 minutes in the waiting room, I ask the front desk clerk for a status update and am told that there is another 40 minute delay...now we are at nearly 2 hour wait time. After two hours "running behind schedule", my husband asks for an update and is told it will be another 2 hours...now a 4 hour delay. The staff was surprised that we weren't willing to wait and was insolent when we asked for another appointment within a reasonable time frame. My husband had booked 4 weeks prior for this appointment. Apparently there was an equipment malfunction; understand, that happens. What should not happen is (1) withholding information from your patients, (2) making them wait an unreasonable length of time, or (3) expecting that your patients would be interested in waiting for 4 hours in a medical waiting room--(1) poor patient care, (2) disrespectful of patients time, and (3) thoughtless about patient medical conditions - my husband is diabetic and being without food or water for 4 hours is a medical emergency. This experience makes me question their professionalism...if you can't manage patient appointments, can you manage a healthcare emergency? btw: the waiting room was crowded beyond capacity, patients were waiting in the hallway which was not air conditioned (it was 105 outside) If you have a choice about the office for your endoscopy...I would check out other options. Would not trust this office for my health care.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Renata

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