If it's not the horrible coverage, misleading plans, abs over priced accessories... It's the horrible customer service. This store needs to be shut down. No in store repair. Can't pay your loan for buying a phone here and the dude at the front desk that's supposed to apparently be signing me in was too busy with his text messaging to even notice that I started to wander to the CSR. I have been here a few times before and never had to check in at the front. This guy stops me only to look back down at his phone to finish a few more texts. Then, he tells me I can't even pay my phone off here. Why is he even there? How can they afford to pay that guy... Oh, I know... Because they rip everyone off and that's the surplus to help out the friends... Ugh.