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  • Okay, normally I don't like to give bad reviews. Really I don't. However, I can't let today slide. I've been to this IHOP a few times in the past and never had an issue. Today was different. The young lady who waited on me was nice enough at first but it became obvious before long that she was disorganized and forgetful. I ordered pancakes and coffee. Did not see her again until she sat my plate of pancakes down and NO coffee. When I mentioned the coffee, she apologized and ran off before I could get the chance to tell her she forgot the syrup too! She had to make another trip to my table. The manager came by; this was my opportunity to let her know I was not exactly pleased. There was an assurance she would speak to the server. Which is fine...but...the manager should have waited until after I left. The server did not follow up with me during the whole time I ate. And when the server did come back, it was only to drop off the bill and run off. I could feel the chill in the air as she whisked herself away. Now, what about the food? The pancakes were dry and tasteless, and the bananas were a bit hard. Coffee was good. Will I go back to this IHOP? Uncertain at this point. As far as chain restaurants are concerned, Perkins is better. To be honest though, I much prefer giving my money to local establishments versus national chains.
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