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  • Although the price was cheap and the location decent, I had a TERRIBLE experience at the Ramada. Do not stay here! I did as suggested by other travelers and requested a newly renovated room for a slightly higher price for night. The room itself was nice, but the walls were paper thin- I was kept awake every night because of people talking quietly or watching the TV at a low volume in the next room, not to mention people yelling and talking outside, and I was on the third floor. The included continental breakfast was also quite bad- the fruit was canned and in syrup; there were almost no vegetarian options. The biggest issue I had, though, is one of safety and service. The night I checked in, I woke up at 4 AM to the sound of someone opening my door and trying to enter my room. Luckily, I had locked the security latch so the door would not open completely. I heard the door shut and then open again, and yelled to the intruder to leave. I ran to the door and looked out the peep hole- two ladies, each holding half-finished beers with the remainder of a case between them and seeming intoxicated, had key cards with access to my guest room. I called the front desk and immediately reported the event and demanded that their keys be confiscated. A few minutes later, I went to the front desk myself to discuss the situation and explain how scared and upset I was by this incident. The woman at the front desk said that a computer glitch had caused my room to appear unused, so she assigned it to these ladies in the middle of the night. She promised to leave a note about the situation and told me to talk to the manager in the morning. She never left the note nor informed any superiors about my mishap. I approached the manager the next morning and explained the situation. He didn't seem to have much of a reaction to this unsafe and unsettling event, but he promised to look into it and asked me a few questions about my checkout date. I never heard any follow-up information from the manager or any staff member. Even after contacting the company after leaving the hotel, the only feedback I ever got was an automated email letting me know I had been enrolled in the Ramada Rewards Program, which I am still trying to unsubscribe from. Nice gesture, right?
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