I want to paint my bedroom. I found a color I thought might work and as luck would have it my local Ace Hardware was the place for it. So I dropped in there this morning thinking I would purchase a sample size to see how the color looked on the wall.
The guy who was providing me customer service informed me "we don't give samples". I explained I was expecting to pay for a sample, not be given one and his response was buy a quart or nothing. No sample sizes for paint. No wonder Ace Hardware stores are struggling to survive. Who buys paint without a sample first? I mean, Home Depot, Lowes, Sherman Williams, they all have sample sizes. And they all have better customer service.