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  • We are also in the process of building a home at Cooley Station. Like others have expressed, we signed a contract in November of 2015, and were told our build time would probably be about 8 months. We are now 9 months into the process, with no end in sight. At this point, we are just hoping to be in our house by the end of the year. Our initial excitement about purchasing our first house has been greatly diminished by the actions of the Fulton Homes employees and representatives that we have had contact with and the overall uncertainly of when we will be able to move in. We are extremely frustrated in the lack of communication and the conflicting information we do receive. We were fine with the initial time estimate of eight months, but it has gone over that by now and still no one will speak to us about the completion date. The site supervisor assured us in mid-June that we would have a closing date within three weeks, but then we were told that that was not possible. We have yet to receive a closing date, and the estimate of when we actually will receive it keeps getting pushed back. It is hard to believe that Fulton is starting two new communities in our area and yet you are unable to complete our home. We have paid all of our deposits on time and upheld our end of the contract completely. It hardly seems fair that you are holding on to our money for this long and we are receiving no benefit from it. It is also absurd that we have had to pay deposits to release materials throughout this process, when we don't see the materials, or progress, for months after we have paid. We came to Fulton so eager to start this process and build our first home, but have become so frustrated with everything, that we aren't even excited anymore. I know nothing will come of this review, because Fulton has shown us time and again that they do not care about their customer, but I am hoping that just one person will see this and keep from signing any contract with Fulton. I would hate for anyone else to have the experience that our neighborhood has had!
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