I've now had the chance to experience Bastone's service a couple times. I'd say the most important thing about a mechanic shop to me is the friendliness of the employees. So many of these places can be gruff, unprofessional, jargony, condescending. All of my interactions with the folks at Bastone have been great. They are professional, polite, and friendly. Also, they work SOOO fast! It'll blow your mind. I had been going to a different shop for a couple years, then moved across town. Whenever my car ended up at the other place, I knew I'd be without my car for days and days. At Bastone, even with the nightmare vehicles I've brought them, they've been lightning fast getting things taken care of. I'm very satisfied with the experience I've had with Bastone and would certainly recommend them to anyone. Thanks guys!