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  • I recently switched health insurance companies to coverage under Health Plan of Nevada HMO plan which pretty much limits me to Southwest Medical Associates (SMA) clinics. Hearing horror stories about the care received at the clinics around town about poor beside manner and long wait times, I was very apprehensive about my visit to Next Door Health. I got there about 10 minutes before my appointment time and a medical assistant was out to greet me in about 5 minutes? She was efficient and seemed to know what to do to get me prepped for the PA. In comes my PA Kim. She was all smiles, warm and friendly - definitely not at all what I was expecting from SMA. We discussed my problem and the most refreshing part was she educated me about what to expect with my treatment. Usually at a doctor's visit, I get some medications written up and pretty much get thrown out the door after I have waited an hour+. Conclusion: Great experience. Will definitely come back for any future medical visits AND I'll be seeing Kim. p.s. They do physicals there, too.
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