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| - From the time my parents moved to Charlotte in the early 80's, until they moved in 2001, they brought their cars here. Any time I was in town, I always did the same. There are several reasons for that.
After moving back to Charlotte a couple of weeks ago from the West Coast, I heard a funny noise coming from the rear axle of my '05 S2000. Even though it's clear on the other side of town from where I'm living, my first thought was to take her over to Compact Car to check it out. Even though I walked in during a pretty busy afternoon, I was helped promptly by a service tech, who knew exactly what questions to ask about any other problems I'd had with the car, and inside of half an hour he was pulling it back up in front of the waiting area.
The diagnosis was what I had pretty much suspected- a loose axle nut- and when I asked him how much I owed him, he shrugged and said not to worry about it. This is how customer service is supposed to be done, and needless to say I'll be bringing my baby back there for an oil change next week.
Honest folks, more than fair prices, and quality of work. That's why my family's been going to Compact Car for 20+ years, and as long as I'm in NC, they'll work on any Hondas that I own.
One more thing: I just called here to schedule more service on my car, and they had me in their computer system from the last time I had a car worked on by them- TEN YEARS AGO. Now that's dedication in my book.
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