Mitch watches out for the neighborhood. Whether it's the tire pressure in kids' bike tires or finding work for neighborhood yard workers or chatting with passers by - all while ostensibly working on your bike.
His prices are reasonable. Bring cash.
My old bike was recently stolen and I went to several bike shops that sell used and new bikes to look for a new one. Mitch understood how I like to ride and my lowish price preference for what I wanted. I ended up buying a bike he recommended from an online retailers and then paid to have him put it together while I watched and assisted a bit.
The bike is in great shape and I learned plenty about nuances of bike construction. As well as all about corrupt Cleveland politicians.
Mitch has a wacky sense of humor and wackier hair. A+