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| - This is definitely one of the better airports in the country. It's clean, easy to navigate and offers a large variety of shops and restaurants. However, the majority of Sky Harbor's pluses are in Terminal 4, home to Southwest, US Airways, British Airways, Hawaiian and a few others. Terminal 2 is rather antiquated and Terminal 3 is "in between." The roads seem to be confusing for a lot of motorists, lanes merge, add and split every which way, and passenger pick-up/drop-off areas often have cars suddenly merging into traffic, all of which can make for a scary drive through the airport. Luckily, there is a light rail connection via complimentary airport connection shuttle. An "air train" is under construction, but it will be a few years before it's operational and terminal transfers can be a bit difficult as there are no walkways between Terminal 4 and the other two, though there is a walkway between 2 and 4. The airport is close to downtown Phoenix and Tempe, which also restricts a lot of building heights in the area. Also, being surrounded by the city puts some restrictions on the airport. It's very compact and handles a lot of passenger traffic, meaning the airport is frequently busy and congested. However, if you have a long layover or extra time to kill before the flight in Terminal 4 you will find plenty of dining/shopping facilities at the usual airport prices.
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