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| - For someone who loathes venturing into one of the mammoth chain hardware stores, Paul's Ace Hardware store is pleasure to have in FH. I have walked around in there aimlessly for a few minutes (which can be frustrating), but it usually isn't too long before someone tracks me down and offers some good advice. Compared to the service you'll find at a Lowe's or HD, these guys have no equal. Perhaps the prices at the big chains are better, but when you factor in a horrible, time-consuming shopping experience that you're guaranteed to have...I'll shop here, thanks.
PS - I ordered an item through their online system and had it shipped to the store. While I don't blame this store for the snafu, my order got lost, I wasn't updated on its whereabouts, and in the end, I had to take time to track it down. I'm a big fan of this store, but I won't order from Ace online again.
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