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  • DON'T GET MEMBERSHIP FROM GOLDS GYM! I had several problems that I recently cancelled my membership (well it's gonna be once they return my call) First, I signed up for membership @ the Lossee location in Vegas & I loved the gym there but then moved to California & then started to go to the Redondo Beach location. I couldn't use my membership because it's franchised so I had to sign up again. Pre paid for 3 months & per the sales rep that signed me up said that she faxed the paperwork to the Lossee location so that it'll stop my monthly automatic payments to the membership of the Lossee location. I recently noticed my bank statements & saw that the Lossee membership was still been taking out of my account so I've paid for 2 gyms when only using one. By the time I noticed it, I was already newly moved back to Vegas. I get the run arounds from the Redondo Beach location when I called them. Very fraustrated by that, I decided to cancel both mines & my husbands Lossee membership. Went online to see whats the procedures to cancel & it said to go to a Golds Gym because you can't cancel online or on the phone. The next day I keyed in Golds Gym on my gps thats near my home & it gave me the Sahara location. Got to the address & there were NO Golds Gym. A lil fraustrated but still determined to cancel my membership, I then proceeded to the Lake Mead location in Summerlin. Walked in & told the employee that I wanted to cancel my membership & then she tells me, "oh you have to call this toll free # to cancel it". I'm then pissed because the website said to go in one of the locations to cancel. I just wasted my gas in my vehicle & time when I could've done it in the comfort of my home. I then get in my car & then I call the toll free #. I get a voice operated recorder stating to leave a message if cancelling a membership & expect up to 3 days for a response. Wth? Why can't I speak w/a live person & get it over with. It's been 2 days & no call from them & I'm gonna call after the 3rd day. VERY, VERY, FRAUSTRATED W/GOLDS GYM! I wouldn't even give 1 star but Yelp won't post this unless I select a star rating. Golds Gym has to: 1. Have memberships that's good at any other location. 2. Take the Sahara location off of the gps listings. 3. Update website w/the membership cancellation procedures.
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