I am a salesman by trade, so I never have too much interest with bartering, I would prefer to get to the bottom line and make the exchange. That being said, when I walked into Bob's looking for a box mod and was met with a slightly aggressive Eddie who seemed to have no time for questions, and got defensive when I asked him about his pricing, I was caught off guard and felt a bit put off. I found Eddie was argumentative with myself and my wife who were both very disinterested in haggling over x or y. I don't doubt that he cared about our business, and the shop's prices are fair, but his attitude with me was a deal breaker, and I don't intend on returning. Certainly more professional and better customer service at other spots around Tempe.
Update: Eddie reached out to me via "compliment" here on Yelp (for being "funny"), putting the blame on my wife's shoulders for our bad experience. True entrepreneurship is based on having complete personal accountability for the good and the bad. I fee like the age old cliche rings true "the customer is always right". Maybe if Eddie focused more on providing quality customer service and less on defending his name from constructive criticism (welcome to business ownership), the business might (eh) be worth visiting.