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| - My experience here over the course of approximately a year was absolutely awful. Initially, I decided on trying out Dr. Randy Fisher as my dentist on account of new ownership challenges/changes at my previous long-term dentist. I'll do my best to stick to the facts.
There's a big song and dance that goes on during your initial visit. They certainly lay on the schmaltz and make you feel like you're the next best thing since sliced bread. But subsequent visits are disappointing to say the least and pleasantries for the most part have gone out the window. From my own experience, I gathered that business and closing the sale is the sole focus here.
Take for instance, that I am advised by Dr Fisher to see his colleague, a root canal specialist, who happens to come into the clinic on Thursday only. When I mention it to the receptionist as I'm paying, she tells me she knows nothing about it. I finally book the consult with the aforementioned specialist and well, let's just say she maintains a very inflated sense of self. I'm confused as to why she begins our rendezvous in Spanish and have to correct her. Upon examination, she tells me that 'nothing is wrong' with my tooth and that a simply refreshing of the current cavity should do the trick. She follows this up with "but I would love to do a root canal on you"!! Naturally, I'm confused and ask her why I would go the route canal route when she's already told me that nothing is wrong with the tooth. She tells me "I would love to do a root canal on you; it's better to be safe than sorry". The conversation ends when I ask her how much she makes on each root canal.
On my next visit, I'm in for a cavity refill on my lower front tooth. Initially Dr Fisher tells me he doesn't like to do this procedure for various reasons. When I see him the next time, he's telling me I need to come in to fix my cavity. A lot of conflicting information here as you can tell. I have to mention that the clinic is very old and outdated. There are no patient sinks at the dental chair! In fact, during this visit, Dr Fisher gives me the proverbial needle and disappears while my mouth numbs up. Not a soul in sight for the next 30 minutes and by this time, I'm busting at the seams with a mouth full of saliva. Finally, Dr Fisher walks in and unable to speak, I wave frantically. My relief comes in the form of a suction tube shoved in my mouth. I'm told to bite on it and suck it. Suddenly I miss my old dentist with patient sinks at every chair and cute little Dixie cups with fresh water, should you need to rinse.
At this point, I've had enough and inform the receptionist I'll be going to another dentist. She is not fazed in the least and speedily offers to forward my dental file along. I make it clear that my visits are officially finished and to remove me from their database. This morning (months later) I got a call from the office in regards to my next appointment. Oh brother.
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