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  • I cannot believe the following message that I received from the owner of this place. Here is the yelp message word for word: "Heard you were in my pizzeria. We politely ask you not to ask for xtra wet ingredients as this will make the pizza soggy because it is a true wet dough pizza. We trained in naples Italy not California like the above mentioned. We like to tell our customers to watch youtube videos of Da Michele pizzeria. Then they know what we are doing and thank god for the thousands of customers we have each week that appreciate the freshness and quality that we bring at such a low low price. Thanks for trying us but you seem to like the americanized version better." First of all, it's obvious that Mr. Classy lacks basic reading comprehension because most of his message doesn't even fit with my review. For example, he politely (lol, politely, sure) asks me not to ask for extra wet ingredients, notwithstanding the fact that all my pizza had was sauce and cheese. Notice he doesn't say anything about my remarks regarding disgusting mozzarella and too much oil. I'm sure that's authentic Napoli style, riiiiight. I stand by my review (which wasn't mean-spirited in the least!), and it's a shame that this business owner lacks the class and decency to actually take feedback from customers and do something constructive. Instead, he decides to send a private message acting like I am the one with an issue. Seriously? Someone has his undies in a bunch and seems upset with the fact that SETTEBELLO is far superior. Here's a hint: If you want your business to thrive, then you might actually focus on making peoples' experiences more positive, rather than just insulting them. Geez!
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