Lovely afternoon with my mother having a facial and pedicure.
However the negative comment was this: please do not have your staff provide a facial to your clients if they have a bad cold. With Christmas around the corner and flu season in the air I was quite mortified when my service provider was loudly sniffling and preventing her nose from dripping while providing me the facial. Every few minutes she was coughing into her sleeve (I hope - my eyes were closed). When I asked her if she had a cold she said "it's just cold outside???!" At least wear a mask please. I found this very unprofessional.
Hoping I don't catch the cold and spoil my holiday season.