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  • I scheduled an appointment between 9am and 11am. I told the receptionist that we needed someone to be there early due to having to be at work by noon. She reassured me that wouldn't be a problem cause we had the first dispatch in the morning. By 10:15 I called them and all they basically said "would you like to reschedule" I said maybe and she said they would keep me posted. 11:15 came and went so I called and they said the same thing "would you like to reschedule" and they also said they would call me and let me know how long it would take. Thirty minutes later I have to call my property manager so they can find someone else. So I'm at home it's noon and my property manager tells me their on the way. After the tech fix the A/C within thirty minutes they charged for 1.5 hour of labor. Stay away!
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