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  • First let me state that my review is based solely upon my interaction with Karey B, the property manager for North Phoenix (NorTerra) for MEB Rental Homes. We have been tenants of a property in NorTerra since January. The prior property management (Metropolitan) was horrible. By far the worst I've ever dealt with. So, my expectations were minimal at best when I found out a new management team was coming in to replace Metropolitan. From my first call to Karey, to my first maintenance request, and subsequent follow ups I have always had amazing response, and have been able to reach Karey EVERY time I have called during business hours. Also, my first repair had Patrick come in from American Air and Appliance, and I couldn't be more pleased with the level of service provided by him and team. This new property management team is off to a rockin' start. Thank you Karey, Patrick from American Air, and MEB. You have already exceeded our expectations by providing better services in one month, than our prior property management team did during the first half of the year!
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