The employees at this Starbucks really do not care to do theirjob well.
I ordered a "complicated" drink--a dirty nonfat chai with 3 shots of espresso. I waited for that drink and my boyfriend's black coffee for quite some time, while other patrons who ordered after us received their drinks. Once the girl who took our order realized she never sent them in, the barista made the black coffee (no apology or free pastry offered). I then asked where my drink was, and he said it was the "chai tea" that was on the counter (it had been there for 10 minutes, but no one would assume a chai tea is their nonfat dirty chai with extra espresso). I asked him "do you mean this is the nonfat dirty chai?" He said yeah, but it definitely was not. By then I was late to my doctor's appointment and had to leave with my less than adequate $5 drink.