Not sure if this is a permanent change or not - but went to Zen for a cut and color and the front desk was as professional and amazing as the rest of the Zen experience. Greeted on arrival, checked in, offered a drink, my stylist was alerted.
My cut and color from Nikki was - as always - perfect. I have some topical allergies and she's been very careful to find products that work with my skin -- so no reactions and my hair looks great.
Checking out and scheduling my next appointment was seamless.
Perfect service from beginning to end - in a clean, comfortable and welcoming salon.
Yay!!