| rev:text
| - Absolutely atrocious.
I chose this restaurant for my graduation dinner because I had heard wonderful things about it in the past. We called and made a reservation, and I was very excited.
First strike: I called early in the day to make a reservation for 8 people at 6:30 PM. I called several minutes ahead of time as a courtesy to let them know we would be arriving shortly (because it was a Friday night and I wanted to know if they were on schedule). I reiterated our number of guests and the time. When we arrived, our table was set up for the wrong number of people, and the table they chose was completely impractical for the special needs of some of our guests (which were divulged over the phone both times). There were 5 other tables dining in the restaurant. FIVE. There was no reason, especially after my phone call, that this should have happened. We waited around for changes to be made, which took longer than it should have. However, since we're all human, I shrugged it off and got ready for my meal.
Second strike: We ordered drinks, and I can safely say they were the worst drinks we've ever had. Not one person at our table enjoyed their cocktail; they were overpriced, contained almost no liquor, and were improperly mixed. We stuck to (very overpriced) beer for the rest of the night.
Third strike: When it came time to order dinner, we asked the waiter about some of the items on the menu. He seemed to know what 3 of the dishes were, and when we asked him some opinion questions, it became obvious that he only told us to pick these dishes because he was able to pronounce their names. He had NO clue what he was talking about, and we decided to take our chances by ordering a variety of dishes. I also ordered the shrimp cake appetizer.
Fourth strike: I waited for said appetizer for 40 minutes. In that time two more tables arrived, but three left. Our waiter did not offer refills or check on our table while we waited, and by the time my appetizer showed up, I was about to start eating the basket the bread arrived in. They came closer with my plate, I could hear angels singing, and as soon as they set it down I deflated. I had two silver dollar sized cakes with an extremely large amount of greens on my plate. My husband and I each got three bites between the two cakes, and they were very small bites. I paid $10 for this?
Fifth strike: Our meals came out within 5 minutes of our appetizer (sigh), and again the portion sizes were disappointing. My steak was cooked appropriately, but it was the only one at the table that was cooked correctly. My husband ordered the lamb shank, and it was tough and poorly seasoned. My mother in law had the lasagna, which was cold. The only person who enjoyed their meal was my sister, who ordered roasted chicken.
Between the poor service, the inability to honor our reservation properly, the awful drinks, the long waits, and the bad food, I'm amazed that this restaurant is so well reviewed. The amount we paid for this awful meal makes it twice as bad. I will definitely never be back to this restaurant. The fact that there were less than 10 occupied tables at what would normally be the dinner rush on a Friday night speaks volumes, and now I know why.
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