This place was awful. I had the worst pedicure of my life. I gave them 2 stars instead of one because the girl that did my nails was very nice but poor thing needs better training or else a new line of work.
First of all the receptionist asked me to pay before I had my service done which was weird but I said okay. Then she asked me if I wanted to leave a gratuity, weird since the service hadn't been performed yet. I don't tip my server before I even order my food! Then the receptionist vacuumed the entire time while I was getting my "relaxing" pedicure. Extremely hard to relax with the sound of a vacuum the entire time, especially since I'm a stay at home mom and I'm trying to escape the sound of housework! My appointment was for 2:30 and from the moment I walked in it seemed like the receptionist was trying to hurry and close up shop (hence me having to pay early and cleaning around me the entire time) it was very bizarre and something that should be done after the paying customers leave.
The pedicure left my feet cut up. My big toe had a bunch of cuts that hurt when I walked. Not only that but my feet were still super dry and calloused. It was like I hadn't even gotten a pedicure except for pretty toes. I can do a better job at home and I wish I would have.
It was a very disappointing experience. It was my one "spa" treatment for my trip to Scottsdale and it was awful. I thought since this place was upscale and expensive I would get wonderful treatment but I get WAY better pedicure and service at the Asian nail salons and wish I had gone there.