Everytime I walk in to Montana's for alcoholia (Mississauga has limited number of bars, so oh well...), I share some anecdote with my friends about how awful their food is! And my friends usually have a few similar ones...
I've never had worse meatloaf. You can taste the fact that it's frozen and refrozen over weeks and then cooked. Terrible. I don't pay to get frozen food heated up on my plate. I could do that at home. Don't know how this chain has survived.