Today I had scheduled to have a "Recall" item taken care of, on my 2012 Tiguan I made an appointment for as soon as the service department opens at 8am, told it should take about an hour, about an hour later I'm approached by the service person and told that my car that I drove there in perfect working order, suddenly has a bad battery? Cmon really? And odd that I see another review from this morning also with the same mysterious dead battery....Also the emergency brake it stuck in the locked position, and some computer program has to be re-started?......every time I take one of my Volkswagens there it's always something odd, or suspicious? Subsequently after 2 and 1/2 plus hours the car is finally done after much back and forth......let me be clear, I will never buy another VW period, there are several other makes that offer far superior service....I am a small business owner, and if I treated my customers like this, I would soon be out of business......