I don't even think this place deserves one star. I am not usually a complainer, but this experience ruined what should have been a fun night. We were there to eat before a concert. We had a reservation...but they still made us wait 15 minutes to get our table. We never saw our server. He kept attending to the table next to us but never came to see us. Another 15 minutes goes by and we have no water and no service. Finally a manager comes over and takes our drink order. Took 20 minutes to get our drinks and the order was wrong. We didn't want to send them back in fear of waiting another 20 minutes for drinks. Still no server at this point. A different manager comes by and apologizes that they're just busy. Not a feasible excuse for a restaurant that gets tons of people every night. He finally takes our order but doesn't write it down, claiming to remember it all. Sure enough, another 30 minutes go by. We are late for our concert at this point and beyond frustrated. Finally the food comes, and of course, the order is wrong. We needed to eat quick so we just ate it anyway. My whole night was ruined because we missed part of our concert EVEN THOUGH we had a reservation and allotted for plenty of time. I have never had such terrible service, especially from management as well.