I brought in 2 ancient bikes last month, and Top Gear was kind enough to be upfront about what was worth saving and what wasn't (and didn't try to talk me into buying one of their bikes). While their repair prices are a little higher than elsewhere, they were incredibly understanding when my husband forgot to pick up the salvageable bike...for an entire month...and they didn't charge us a storage fee or anything like that. Everyone seemed very friendly and happy to be working there!