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  • We had lunch at the Market Square location yesterday, a Saturday, while on a tour of Pittsburgh. I've had some bad restaurant experiences in my life but this, hands down, was the worst. First, the waiter didn't write down our order. That could be OK if we were a party of two but we were seven. When the order arrived, predictably, it was wrong and missing the 5-year old's chicken tenders which didn't arrive until FIFTEEN minutes later. Three of the sandwich orders were wrong and most were cold. The waiter had to pry the sandwiches apart to tell what they were as he served them. And no knife and fork setups for anyone. My replacement sandwich was warm but the corned beef looked like it like it came from a supermarket deli counter. We also found out that sandwiches topped with french fries and coleslaw are really not a good concept especially when the bread is dry and breaks into pieces when handled. To be fair, Primanti Brothers at my request, comp'ed three sandwiches and when the bill arrived the waiter had also comp'ed the drinks. That gesture, however, could not erase the fact that the best part of the meal was our grateful departure.
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