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  • 1 star for the hostess horrible decisions and communications. Didn't get to try the food yet. Got to there place at 8:25. We have a party of 9 (7 adults + 2 kids). Told by the host it would be a 30-40 minute wait. Tey even gave us a buzzer. While waiting we noticed there were lots of small tables and no big table so we told the hostess we are willing to sit at 2 separate tables. Went up to check at 9:35 to see that they sat 6 parties ahead of us, even though we told them we were willing to sit at 2 separate table! I'm sure the food is amazing with the 5 star reviews so with how much business you get why not invest in training your hostess with better costumer service. Train them on what to do with big parties. Before seating smaller parties ask the big party if they are willing to sit separately. It doesn't take a college degree to know that. Just common sense. Nothing is scarier than a hangry customer. My family are visiting from out of town and leave tomorrow. This was suppose to be a special dinner for the last night, that's why we chose this place. So disappointed and upset to have our night ruined. 9 hangry customers. Don't wait until your customers are pissed off before you communicate with them. It's too late by then. Invest in a more accurate seating system and train your hostess to communicate! Seating 6 parties ahead of us is unacceptable and pure ignorance.
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