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  • The appetizer, entree and drinks were amazing. However the service was horrible. We made reservations and had to wait 30 minutes to be seated at our table, then another 20 minutes to be greeted by our waitress Jamie. When we asked about menu recommendations she stated she didn't know because she hadn't ate any of the food. One of the bussers finally brought us water and bread. In the bread was a very long black hair that my husband pulled out of his mouth. He spoke to the manager and he apologized brought new bread and got another drink at the bar for us but it took 15 minutes to get to the table. During this time we still had not been checked on by our waitress Jamie. Our appetizer, salads and entrees arrived and no check in from our waitress. We finished our meal and had to get Jamie's attention to get the boxes and the bill. She then couldn't figure out how to swipe our credit card on her tablet after 5 minutes she realized she had the card upside down. The atmosphere, food and drinks were amazing but if you like quality service it is lacking especially if you have Jamie for a waitress. I was hoping for high quality service from Hamilton Walkers especially when your bill is $130+. My husband, Jake was so upset with the lack of service that he didn't leave a tip, and we are great tippers we tip 20+% based on service.
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