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  • I stopped into Custom Car Concepts a few months ago to inquire about upgrading my 2008 GMC truck stereo system. I met briefly with Matt (the owner) and explained what I wanted to try and do. I mentioned that I had 2 high quality amps from several years ago that I kept from a competition pro street truck. I sent Matt a picture of the amps and Matt told me that they would work well and that he would have no problem using them in this upgraded system. (Matt could have said no-and sold me his amps) Matt and I made a deal on a great deck-(technology is amazing these days), an under the seat box mold fitted to my truck and upgraded the mids and tweets. I stopped by the shop while they were still working on it and noticed the woofers I paid for were on the floor and asked why-? The reply was that these particular woofers were too big (height wise) to fit in the custom box-so Matt put in another set-better quality and higher price but was just doing it rather than asking me for more money. I also discovered that he was, as well, installing a back-up camera-unknown to me that it was an option, again without asking me for an additional dime! I must say that I was very happy and surprised at the level of customer service and honesty I found in this young man and his business. I own a successful company in the Scottsdale Airpark and have enjoyed an A+ Accredited rating by the BBB for many years as we strive to exceed our customers expectations and desires. It is very nice to know that there are still honest people who work hard and are honest and give a bit more than the paying customer wants or expects. My hat is off to you Matt, and your staff! I will certainly refer all that I know who are in need of your services and I will certainly revisit as the need arises! Thanks again for GREAT service! Scott Reeves A Disabled American Veteran and business owner
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