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  • Hi all, just tried order pizza from here and it was quite the experience. I actually spoke with the manager Shawn who took my order. After repeating my credit card info 3 times she told me my card was invalid. Then I repeated it for the fourth time and had her read it back to me and it was processed correctly. I checked on my credit card statement after the phone call and was charged 3 times for this transaction... now I have to dispute the charges with my bank. I concluded the conversation with a "thank you" and she hung up immediately. I felt really concerned that my interaction would cause my order to be confused based on the experience I had while trying to pay for my food. I called up and explained my concern and Shawn was quick to say "no problem we will cancel your order and you can contest the charge on your card". Terrible customer service. No matter how much this franchise advertises with customer service like this they are going to go down fast. The employees clearly don't care about the people who order from here. They just want there paycheck and could care less what you say or do because the money does not come out of there pocket.
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