We were there on the Opening Day, Monday by 6pm. Hubby and son have been waiting for the opening. We expected long wait and seating challenge of course, that's given, so we ordered for to go and just found a space to wait for our food. The staff seemed overwhelmed. 30mins and we were still waiting. They have paper trail with orders and they can't seem to find it. Eventually, they had to put in the order and asked us to wait again. Many months after, once in a while we go thru the drive thru and ALWAYS have to be asked to move forward and wait for the order...most often I would call this SLOWFOOD.