***** a must read before you open account******
Just had worst experience in this bank. I had some issue with my account and needed some funds reversed. They told me branch manager is only one that can make the change, but is in a meeting with another employee. So I sat there waiting for 45 min. As I'm waiting another customer walks in and also needed to see branch manager "Vanessa Gonzalez". Right away they interrupted their meeting for this gentlemen. So his issue and time was more important than mine.. I would hate for this to happen to anyone else.