I usually check yelp ratings of any place I go to, but I was very unfortunate that I didn't see their reviews before I had signed a lease with them.
They have horrible service and all they need is MONEY. They were very responsive until I signed the lease and after that things turn around. When we moved into the apartment, we found dead roaches in kitchen cabinets. Tiles in the hall were broken and I got my feet cut due to the sharp edges.Even though we requested billion times to fix it, they didn't care, and many other issues regarding maintenance.
While we moved out, we got the entire unit cleaned by a professional cleaner spending appx $250. We were deducted $700 from the security deposit- $300 for touch up paint and $250 for Maid service and rest is miscellaneous. No proper explanation was given when we disputed the charges and all they know to reply is "Land owner decision is final decision and cannot be changed". The leasing Manager Janine Meighen is LEAST HELPFUL. She stopped attending my calls and even after several warning emails, she didn't care to reply me back.
I am pursuing to take this company to the court and get all my money back. My attorney is helping me on working on the case.
PLEASE DO NOT WORK WITH THEM. I had the worst experience ever with them.